About Bates Environmental Ltd
Our aim is to meet our customers' needs and exceed their expectations with prompt, professional and reliable service. We offer a personal service and that is why we do not use call centres or answer phones. If you need to call us you will speak to a person who will have an understanding of your requirements, not a machine!
We are the first local waste disposal experts and drainage engineers to have an on-line store as an integral part of their website, where the needs of domestic and commercial customers in Lincolnshire and beyond can be satisfied.
Bates Environmental Ltd is a family firm with over half a century of experience in delivering to exacting customer requirements. Our success is the result of building a professional team of people to care for our customers from an initial enquiry or purchase through to delivery and efficient, courteous after sales care.
We believe that investment in developing the skills of our team benefits you the customer. To this end we ensure that our team members are fully trained and qualified with appropriate industry standard accreditation / certification.
We are always seeking to improve on our already extremely high standards and welcome customer feedback to ensure that we are 'hitting the mark'. If you have any comments on the service you receive from our team, please let us know either via our Contact or Testimonial forms.
Note: It is always gratifying to receive reports of exemplary service from individuals on our team. If you would like us to give someone a 'pat on the back' on your behalf, please tell us. If you are happy with our service tell everyone - if in the unlikely event that you are not -please tell us!
Bates Environmental Ltd has more accreditations than many other medium sized environmental services company in the area. This is due to the variety of our clientele base, which ranges from single domestic customers to large government departments and commercial operators.
We are verified under ISO 9001 and ISO 14001, both forming part of our QMS registered status.
We would recommend that wherever you source your environmental services from, for your own safety and that of your customers, you check the company that is providing them is fully accredited.